Precision, professionalism and excellence
Our mission since the beginning was to exceed our guests’ expectations. We aim to be a benchmark in all our business units, creating valued added solutions and leading innovation in the sector.
The group’s growth is based on three fundamental pillars that guide the daily life of all members of Selenta Group:
Absolute satisfaction of our guests
We always put our guests at the centre of the business, whether it is a guest at one of our hotels or a customer in one of our restaurants. Understanding what guests want, anticipating their needs and always exceeding their expectations is how we have achieved such high client satisfaction rates of each product and service we offer, allowing us to increase the number of people putting their trust in us, year after year.
Furthermore, at Selenta Group we go the extra mile; we don’t just seek to offer the best service possible, we want to surprise and thrill our guests through their experiences with us.
Efficiency in asset management
Precision and efficiency have allowed us to reach where we are today and we want to continue growing through these values. Each process and method pursue a common goal: improve management margins and offer better service to more people every year.
At Selenta Group, we seek growth based on service excellence, both for our clients and in the way we manage our divisions.
The best talent in the sector
We know our human capital is the best asset we have. Thanks to the professionalism and growth of each member of our team, we have succeeded in making Selenta Group a benchmark, year after year.
We have internal policies that ensure the career plans and continuous training of each employee. Every day we strive to attract professionals with the best talent in the industry, ensuring them career progression, leadership and innovation.